Last updated: April 21, 2026
VelaVia LLC ("VelaVia," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you (a) visit velavia.io or any VelaVia website, (b) download or use any of our mobile applications or games — including Battery Panic, FlipDraw, SumMatch, Slapphone, Prankphone, GetSpark, and any other app or game published by VelaVia on the Google Play Store, Apple App Store, or direct download — and (c) contact us through any form, email, or support channel. We refer to all of the above collectively as the "Services."
By using the Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Services.
This Privacy Policy applies to:
Each app or game may have additional product-specific notices inside the app or on its store listing. Where those notices conflict with this Policy, the product-specific notice controls for that product.
a) Information you give us directly. When you contact us, submit a form, sign up for updates, or register for a service, we may collect:
b) Information we collect automatically through our websites.
c) Information we collect through our mobile apps and games. When you install or use a VelaVia mobile app or game, we (or our service providers) may collect:
We do not collect the following from our apps or games unless explicitly listed on the product's store page: precise GPS location, contacts, photos or media, microphone input, camera input, SMS, call logs, or health data. Our games (including Battery Panic) are designed to be playable without a user account.
We use the information we collect to:
If you are in the European Union, United Kingdom, or European Economic Area, we rely on the following legal bases under the GDPR / UK GDPR:
Some of our free-to-play apps and games display advertising from third-party ad networks and use third-party analytics SDKs. Depending on the app, these may include:
These third parties may use your device's advertising ID, IP address, and in-app activity to show you more relevant ads and measure ad performance. They operate under their own privacy policies. You can limit ad tracking at any time:
If an app includes a paid "Remove Ads" option, purchasing it will disable third-party ads in that app for your device.
Our websites use cookies and similar technologies (local storage, pixels) to remember your preferences, analyze traffic, and — where you consent — measure marketing performance. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result. We do not use cookies inside our mobile apps and games; mobile data collection is covered in Sections 2(c) and 5.
Purchases inside VelaVia apps and games are processed by the platform store (Google Play Billing on Android, Apple StoreKit on iOS). VelaVia never sees or stores your full credit card number, bank details, or billing address. We receive only a validated purchase token and the SKU purchased, which we use to grant the corresponding entitlement (e.g., "Remove Ads"). Refunds are handled by the platform store according to the store's refund policy.
We do not sell, rent, or trade your personal information. We may share information only in the following limited cases:
We keep personal information only as long as necessary for the purposes described in this Policy or as required by law. Website contact-form submissions are retained for customer-relationship management purposes. Gameplay data (scores, progress, settings) is stored locally on your device and is deleted when you uninstall the app. Server-side analytics and crash reports are retained by our service providers according to their standard retention policies (typically 14 months for Google Analytics, 90 days for Crashlytics crashes).
We implement industry-standard technical and organizational measures to protect personal information, including TLS encryption in transit, restricted access to production systems, and secure credential storage. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
VelaVia is based in the United States. If you access the Services from outside the U.S., your information will be transferred to, stored, and processed in the United States. Where required by law, we rely on appropriate safeguards (such as Standard Contractual Clauses) for international transfers.
Depending on where you live, you may have rights regarding your personal information, including:
To exercise any of these rights, email us at contact@velavia.io. We will respond within 30 days (or sooner where required by law).
California residents have the right to know what personal information we collect, the right to delete it, the right to correct it, the right to opt out of "sale" or "sharing" of personal information, and the right to non-discrimination for exercising these rights. VelaVia does not sell personal information. Some advertising activity inside our free apps may be considered "sharing" for cross-context behavioral advertising under the CPRA; you can opt out by following the ad-tracking opt-out steps in Section 5 above, or by emailing us.
Our services, websites, and most of our apps and games are not directed to children under 13 (or under 16 in the EU/UK). We do not knowingly collect personal information from children in those age groups. Where a game is rated "Everyone" on Google Play and is suitable for general audiences, we still follow Google's Families Policy and Apple's equivalent requirements: no personalized advertising to users we know to be children, and no collection of data beyond what is necessary to run the game. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@velavia.io and we will delete the information.
Our websites and apps may contain links to third-party websites, stores, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them with your information.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law, notify you through the app or by email. Continued use of the Services after changes constitutes acceptance of the updated Policy.
If you have questions about this Privacy Policy, want to exercise any of your rights, or need to report a privacy concern, contact us at: