Last updated: April 21, 2026
Please read these Terms of Service ("Terms") carefully before using any VelaVia product. These Terms are a legal agreement between you and VelaVia LLC ("VelaVia," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
These Terms apply to all products and services operated by VelaVia LLC, collectively the "Services":
Some products may have additional terms specific to them (for example, a subscription agreement, a Google Play license, or an Apple App Store EULA). Where a product-specific agreement conflicts with these Terms, the product-specific agreement controls for that product.
You must be at least 13 years old to use our mobile apps and games (or the minimum age of digital consent in your country). You must be at least 18 years old — or the age of majority where you live — to purchase any paid service, make an in-app purchase, or enter into a business contract with us. If you are using the Services on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.
Most of our mobile games and apps do not require an account. Where an account is required (for example, a VelaVia business service or a synced profile), you are responsible for keeping your credentials secure and for all activity under your account. Notify us immediately at contact@velavia.io if you believe your account has been compromised.
Subject to these Terms, VelaVia grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use (or for the internal business purposes expressly agreed in a business-service contract). This license does not grant you any right to:
For mobile apps and games downloaded from the Google Play Store or Apple App Store, your license is also governed by the store's standard EULA. In case of conflict between these Terms and the store EULA for a downloaded app, the store EULA controls for that specific copy of the app.
You agree not to:
We may suspend or terminate your access to the Services at any time for violations of this section.
Some of our mobile games and apps offer optional in-app purchases (for example, a "Remove Ads" upgrade, virtual currency, or cosmetic items). All in-app purchases are processed by Google Play Billing (Android) or Apple StoreKit (iOS). VelaVia never sees or stores your payment card details.
You acknowledge that:
Some of our free-to-play apps and games display third-party advertisements. You may choose to remove ads (where supported) by purchasing the corresponding in-app purchase. You agree that clicking ads, interacting with advertised offers, and any resulting transactions are solely between you and the advertiser. VelaVia is not responsible for third-party advertiser content, offers, or deliverables. See our Privacy Policy for details on advertising identifiers and how to opt out of personalized advertising.
Our business services (Bridge, Compass, Executive, Home, Health, School, etc.) are provided under separate written agreements, statements of work, or proposals that define scope, deliverables, pricing, and service-level commitments. In case of conflict between these Terms and a signed business-service agreement, the signed agreement controls for that engagement.
Any data, content, or materials you provide to VelaVia for the purpose of receiving a business service ("Client Data") remains your property. You grant VelaVia a limited, worldwide, royalty-free license to use, store, process, and transmit Client Data solely to operate and deliver the agreed Service, to improve the Service (in aggregated or de-identified form), and to comply with law. VelaVia will not sell or disclose Client Data to third parties except as required to deliver the Service, as required by law, or as authorized by you.
For mobile games and apps, any gameplay data (scores, progress, settings) is stored locally on your device and is covered by our Privacy Policy.
All content, branding, logos, artwork, mascots (including "Celly," the Battery Panic phone character), source code, software, levels, sound effects, music, and design elements of the Services are the property of VelaVia LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. Except for the limited license granted in Section 4, no rights are transferred to you. "VelaVia," "VelaVia.io," "Battery Panic," "Slapphone," "Prankphone," "GetSpark," "Bridge," "Compass," "Executive," and "Home" are trademarks of VelaVia LLC.
If you submit comments, reviews, suggestions, ideas, feedback, screenshots, or any other content ("Feedback") to VelaVia, you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use that Feedback for any purpose — including improving our Services, marketing, and publication — without compensation or attribution to you. Do not submit Feedback that you do not have the right to share.
Fees for business services are specified in your signed agreement or proposal. Fees are non-refundable unless otherwise stated in writing. VelaVia reserves the right to suspend or terminate services for non-payment after reasonable notice. All prices are in U.S. dollars unless otherwise stated. You are responsible for any applicable taxes.
For mobile app in-app purchases, refunds are handled by the platform store (see Section 6).
We are constantly improving the Services. We may add, change, remove, or discontinue features, levels, characters, cosmetics, or entire apps at any time, with or without notice. We may also require you to update an app to a newer version to continue using it. We are not liable for any loss of virtual items, progress, or features resulting from such changes.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, VELAVIA DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR PRODUCE ANY SPECIFIC RESULT. AI-GENERATED OUTPUTS ARE PROVIDED AS TOOLS TO ASSIST DECISION-MAKING AND SHOULD NOT BE RELIED UPON AS PROFESSIONAL LEGAL, FINANCIAL, MEDICAL, OR OTHER EXPERT ADVICE.
TO THE FULLEST EXTENT PERMITTED BY LAW, VELAVIA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID VELAVIA IN THE THREE MONTHS BEFORE THE CLAIM, OR (B) USD $50. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages, so some of these limitations may not apply to you.
You agree to indemnify, defend, and hold harmless VelaVia LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your violation of these Terms, (b) your violation of any third-party right, (c) your misuse of the Services, or (d) any content you submit to us.
You may stop using the Services at any time — including by uninstalling our apps or games. We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms. Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and this Termination clause) will survive termination.
The following applies only to apps you download from the Apple App Store: these Terms are between you and VelaVia only, and not with Apple. Apple has no obligation to provide maintenance or support for the app. Apple is a third-party beneficiary of these Terms and may enforce them against you. You represent that you are not in a U.S.-embargoed country and are not on a U.S. Government prohibited or restricted list.
The following applies only to apps you download from Google Play: these Terms are between you and VelaVia only, and not with Google. Google is not responsible for the app or for handling any claims related to it. Your use of the app is also subject to the Google Play Terms of Service.
These Terms are governed by the laws of the State of California, USA, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Sacramento County, California, and you consent to the personal jurisdiction of those courts. You and VelaVia waive any right to a jury trial in any such proceeding. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.
We may modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law, provide additional notice through the Service or by email. Continued use of the Services after changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services.
These Terms, together with our Privacy Policy and any signed business-service agreement, constitute the entire agreement between you and VelaVia regarding the Services. If any provision is found to be unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our written consent; we may assign them freely.
Questions about these Terms? Contact us at: