VelaVia Health gives dentists, med spas, chiropractors, and healthcare providers an AI that books appointments, reschedules no-shows, follows up with patients, and builds 5-star reviews — automatically, around the clock.
Healthcare practices lose thousands in revenue every week from unanswered calls, no-shows, and patients who never got a reminder. Your staff is overwhelmed. Your tools don't talk to each other. And you're paying for all of it.
The average practice misses 30–40% of inbound calls. At $200–$500 per appointment, that's real money walking out the door every single day.
Industry average: 15–20% no-show rate. VelaVia Health's automated reminder sequences bring that under 5% with zero staff effort.
82% of patients check Google reviews before booking. Most practices never ask. We automate the ask at exactly the right moment — right after a great visit.
76% of patients prefer texting for appointment confirmations and follow-ups. Your phone line can't scale. VelaVia handles hundreds of conversations simultaneously.
The average practice has hundreds of dormant patients. A single reactivation campaign can generate $10K–$50K in booked appointments within days.
Practice management software, email platform, review tools, social media — all siloed. VelaVia replaces $1,200+/mo in fragmented tools with one unified system.
Every tool your practice needs — patient communication, reputation, marketing, and operations — designed to work together from day one.
Missed a call? VelaVia texts back in under 60 seconds. Qualifies the patient, collects insurance info, offers available slots, and books the appointment — before your front desk picks up the phone.
Multi-step reminder sequences via SMS, email, and voicemail. Patients confirm, reschedule, or cancel — automatically. Cancellations trigger immediate re-booking to fill the slot.
Post-visit review requests fire at the perfect moment. Positive experiences go to Google. Negative experiences go to your inbox — privately — so you can resolve before they become public complaints.
Identify patients who haven't been in 6, 12, or 18 months. Launch targeted "We miss you" sequences with personalized offers. One campaign can generate $10K–$50K in reactivated revenue.
Every SMS, email, Facebook message, Instagram DM, and Google Business message in one feed. Your team sees everything. Nothing falls through the cracks.
Automated referral programs, seasonal promotions, and loyalty sequences that run without your staff lifting a finger. Your best patients become your best marketing channel.
VelaVia Health's AI answers every missed call with a personalized text within 60 seconds. It qualifies patients, answers common questions, and books appointments directly into your calendar — even at 11pm on a Sunday.
Most practices have hundreds of happy patients who never leave a review. VelaVia Health changes that with perfectly timed, personalized review requests that feel natural — not spammy. Negative feedback is intercepted privately so you can respond before it goes public.
VelaVia Health runs in the background — communicating, booking, and following up — so your team can focus on patient care, not admin.
VelaVia Health is pre-configured for the most common healthcare verticals — each with industry-specific automations, messaging, and workflows out of the box.
Cleaning reminders, recall sequences, post-procedure follow-up, insurance eligibility messaging, new patient onboarding.
Treatment follow-ups, product upsell sequences, membership renewals, before/after photo requests, VIP loyalty programs.
Care plan compliance messaging, session reminders, outcome tracking follow-ups, referral programs for personal injury cases.
Annual exam reminders, prescription refill follow-ups, lab result notification workflows, new patient welcome sequences.
Most healthcare "software" does one thing. VelaVia Health replaces the entire stack.
| Feature | VelaVia Health | Patientpop | NexHealth | Birdeye |
|---|---|---|---|---|
| AI Missed-Call Text-Back | ✓ | ✗ | ✗ | ✗ |
| Appointment Booking via SMS | ✓ | Partial | ✓ | ✗ |
| No-Show Reminder Sequences | ✓ | ✓ | ✓ | ✗ |
| Automated Review Requests | ✓ | ✓ | Partial | ✓ |
| Reactivation Campaigns | ✓ | ✗ | ✗ | Partial |
| Unified Inbox (SMS/Email/Social) | ✓ | ✗ | ✗ | ✓ |
| Full CRM + Pipeline | ✓ | ✗ | ✗ | ✗ |
| Email Marketing | ✓ | ✓ | ✗ | Partial |
| Social Media Scheduling | ✓ | ✗ | ✗ | ✗ |
| Done-For-You Setup | ✓ | ✗ | ✗ | ✗ |
| Monthly Cost | From $297/mo | $699+/mo | $500+/mo | $450+/mo |
Everything is included — setup, training, automations, and ongoing support. No per-user fees. No surprise add-ons.
See VelaVia Health in a live 30-minute demo. We'll show you exactly what it does for your specific practice type — no fluff, no hard sell.
Book a Free Demo →